Episode Details

In this episode, Brian talks with Great Legal Marketing's Brooke Birkey about what most law firms get wrong when it comes to intake and sales.  Brooke has developed a wonderful training program for law firm intake staff that teaches them how to be empathetic while still gathering the important facts of a case and marshalling the potential client towards a signed retainer agreement.

To get started with Brooke and discover whether your law firm is hemorrhaging money at the front desk, email brooke@greatlegalmarketing.com to arrange for a "mystery shopping" experience for your team.

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Brian Glass is a nationally recognized personal injury lawyer. He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field. This podcast is his effort to share that passion with others.

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