Episode Details
Back to Episodes
How Employee Experience Shapes Brand Perception
Published 3 years, 1 month ago
Description
In this episode of the Duct Tape Marketing Podcast, I interview Tiffani Bova. She is the global customer growth and innovation evangelist at Salesforce and a Wall Street Journal bestselling author.
Her new book The Experience Mindset: Changing the Way You Think About Growth, explores the relationship between employee experience (EX) and customer experience (CX) in businesses and how companies should adopt a mindset that strengthens both EX and CX simultaneously.
More About Tiffani Bova:- Get your copy of The Experience Mindset: Changing the Way You Think About Growth
- Connect with Tiffani
- Follow Tiffani
Learn More About The Agency Intensive Certification:
Take The Marketing Assessment:
This Duct Tape Marketing Podcast episode is brought to you by the HubSpot Podcast Network.