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23. The Customer Experience Bootcamp: Get Your Team in Shape or Watch Them Fail
Description
Soft skills are so crucial in today's digital age of business. Without the necessary skills, your company's reputation could take a hit. It's vital to recognise the gaps in your team's abilities and give them the training they need to improve. Warren Buffett was spot on when he said it takes 20 years to build a reputation and only five minutes to ruin it.
Yikes!
That's why, in episode 23 of The Master Your Business Podcast, I explore three tips in-depth to help train your team with the soft skills they need to ensure your reputation is as you intend it to be. Enhance your listening experience with our detailed show notes, featuring bonus resources, additional insights and takeaways from this episode:
https://www.deirdremartin.ie/blog/customer-experience-bootcamp-team-success