Episode Details

In this era of global business and hybrid work, managers must find ways to unify teams that are geographically and culturally separated.

Harvard Business School professor Tsedal Neeley explains how one real-life manager, who she profiled in a business case, approached the challenge of leading a hugely diverse, underperforming group back to success.

“When you have this level of diversity, this many nationalities represented in a group, you have to have policies to make people effective,” Neeley tells Cold Call host Brian Kenny.

Key topics include: leadership, managing people, cross-cultural management, cultural awareness hybrid work, global teams, managing others, globalization, and motivation.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

• Listen to the original Cold Call episode: How to Fix a Broken Global Team (October 2016)
• Find more episodes of Cold Call.
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