Episode Details
Back to EpisodesTips to Handle the Screaming Client
Episode 69
Published 3 years, 2 months ago
Description
How should we manage the client that is screaming at us? What should we say? How should we act? I've been lecturing on managing difficult clients for almost 8 years now and wanted this podcast to include tips and tricks on how to deal with what I term the Exploding Bully client who is out of control.