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The Empathy Advantage with Heather McGowan

The Empathy Advantage with Heather McGowan

Published 3 years, 1 month ago
Description

In the spring of 2020, the way we worked changed. It might not have been pretty and look at what we accomplished. Heather McGowan tells Kevin the relationships between individuals and organizations changed. More people are asking where work fits in their lives. As such, leaders need to shift their perspectives and become more empathetic. By developing empathy, leaders can better understand themselves and connect with their team, customers, and stakeholders, leading to greater collaboration, innovation, and success.

Key Points

  • Heather McGowan discusses the Future of Work. 
  • She talks about workplace trends and what leaders need to know about their team's perspective. 
  • She shares the 4 shifts in leadership. These include a shift in mindset, culture, approach, and behavior.

Meet Heather

  • Name: Heather McGowan
  • Her Story: 
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