Episode Details
Back to EpisodesFinding the Right Vendor
Description
In this episode, Barbara discusses:
- How do you select the right vendor
- What should be included in your proposal request
- The importance of having the same values and ethics with your chosen vendor
Key Takeaways:
“Your ultimate decision should not be based on price. You need to balance the benefits, offers and costs. But investing your time and effort in the process makes it more likely that you can avoid disasters.” – Dr Barbara Hales
Connect with Barbara Hales:
Twitter: @DrBarbaraHales
Facebook: facebook.com/theMedicalStrategist
Business Website: www.TheMedicalStrategist.com
Show website: www.MarketingTipsForDoctors.com
Email: Barbara@TheMedicalStrategist.com
Books:
YouTube: TheMedicalStrategist
LinkedIn: www.linkedin.com/in/barbarahales
TRANSCRIPTION (140)
Dr. Barbara Hales: Welcome to another episode of Marketing Tips for Doctors.
I’m your host, Dr. Barbara Hales. Today, we’re going to talk about finding the right vendor.
You may have noticed that it has been a few weeks since the last episode of Marketing Tips for Doctors. I have been immersed in dealing with a vendor I chose to renovate a place. Due Diligence was done. They had a great showroom. They were responsive to my questions and appeared to have great ideas. That is until the contract was signed. Then the fun began, or theirs. On my part, frustration sword as they could have been more effective and time efficient.
So the question is, how do you select the right vendor who will not disappoint you and provide the stellar service you expect? Have you been there? Every business and medical practice will need to hire and work with vendors to provide for their needs. The selection process is not so easy, calling for analysis and criteria that you and your team decide upon to fulfil set requirements. Choosing a vendor based on price alone is a big mistake. Big mistake. After all, while this vendor can provide the services and supplies they promise, without a strategy, you will be flitting from one vendor to the next wasting a lot of time and money, not to mention total dissatisfaction and frustration.
Let’s formulate a selection process. First, sit down with your team and write a realistic list of what you want a vendor to supply and the parameters they should satisfy. Search online to find the businesses that provide these services. Do a background check. Look at their reputation. A company with good reviews from prior clients. See what social media has to say and view testimonials. One or two bad ratings are okay, but consist