Today, we are talking about Step #6 to Effective Communication that Gets Results, which is to Recognize Communication Issues that can be caused by Technology.
With the advent of new technologies coming out all the time, also comes new technology-related barriers in communication. Sometimes messages can be misunderstood because of cell phone static, for example. Additionally, when communicating by phone it is common for people to use selective hearing (hearing what they want to hear), which can add to the problem. Other technology-based communication problems might result from lost phone messages or ambiguous email messages. Remember that this form of impersonal communication usually doesn’t allow for non-verbal clues, although virtual conferencing is super common, as we all know, and you can see some non-verbal cues this way which can help..
Tune in tomorrow for Step 7 to effective communication that gets results. Think about how applying this step can benefit you.
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Anne Bachrach
The Accountability Coach™
Published on 1 year, 8 months ago
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