Episode Details
Back to EpisodesWords to Use to Turn a Conversation Around
Season 1
Episode 153
Published 6 years, 1 month ago
Description
Words do matter. Especially in sales, and certainly on phone calls.
An alternative word or phrase can mean the difference between interest and resistance. Acceptance or rejection. Curiosity or an objection.
In this episode you'll hear a number of words and phrases to use in place of others that have been proven to be more effective.