Episode Details

Are you at the crossroads of deciding how big to grow your agency? Bigger isn't always better; in some cases, it makes more sense to create a lifestyle business. It's important to have a clear vision for your agency. For some, that means growing to 7- or 8-figures. However, for others, it means keeping a small, nimble team with lots of control over processes. This is why some agency owners decide to either wait until they feel ready to take on that challenge or continue to thrive as a boutique agency. Today's guest made the decision to run a small operation where she still feels in control of the agency operations.

Rebekah Edwards is the owner of Clara, a digital marketing agency in the SEO and content space. Her agency niche is in the health and wellness space. Clara creates the clearest, highest-value, and most trustworthy SEO on the market. Since 2019, their team has been propelling clients to become expert voices in their fields. About a year after starting the agency, she realized she could start growing the operation, hire more staff, and take on more clients. However, it would've been a huge undertaking that didn't fit with her busy personal life. She is sharing why she decided to remain in control of her agency operations by keeping it small. In the years since the agency has actually dropped clients and is doing better than ever.

In this interview, we'll discuss:

• Deciding to stay small and retain control of your agency.
• Dropping clients and saying no to the wrong clients.
• Common mistakes when trying to grow.

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E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service.

Get to know your Smart Agency Guest Host: Darby Copenhaver is the Agency Scale Specialist at the Agency Mastery 360, which provides agency owners with the coaching, community, and tools needed to scale and find their freedom. He helps agency owners scale through a proven framework for growing their agencies faster and connecting with other amazing agency owners. Today, he's helping Jason bring something new to the Smart Agency podcast audience by interviewing a special guest and bringing a new perspective to the show.

Rebekah had never worked in the agency space before. However, she had worked as a freelancer in different areas for many years and was the managing editor for a website that saw tremendous growth. She decided to build an agency as she needed help and didn't have the time to fully invest in each of her clients. Together with her husband, they developed a system for hiring writers and editing things on the backend. They did this by doing white-glove work for people who would benefit from content-led SEO without Rebekah having to do all the work.

Rebekah