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The Authority: Culture Rules with Mark Miller, WSJ Best-Selling Author and Chick-Fil-A VP

The Authority: Culture Rules with Mark Miller, WSJ Best-Selling Author and Chick-Fil-A VP

Season 11 Episode 526 Published 3 years ago
Description

In this episode, we’re bringing you a conversation from The Authority Podcast, part of the Be Podcast Network. 

Today’s guest is international best-selling author and business leader Mark Miller, Vice President of High Performance Leadership for Chick-Fil-A. 

Culture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage is Mark’s 11th book. He currently has over one million books in print in more than twenty-five languages.

Ross and Mark discuss:

  • 71% of U.S. leaders believe culture is their #1 most powerful tool to drive performance, but enhancing culture ranks low on their priority list — why the gap?
  • First move: decide and declare what you're trying to create. Culture needs to be explicit. 
  • The 3 Culture Rules: Aspire, Amplify, Adapt
  • What does culture mean to your customers?
  • Microsoft CEO Satya Nadella wanted to shift the company from being “know-it-alls” to “learn-it-alls” — what did Mark learn while working on the book?
  • The “magic circle” of game design and how it explains culture. 
  • What Mark learned about innovation and purpose. 
  • Measuring culture

Culture Rules is now available for purchase, with a number of bonuses available for individual and bulk orders. Learn about them here: https://www.leadeveryday.com 

The Authority is a weekly podcast featuring interviews with leading authors from the education world and beyond. Host Ross Romano, a leadership coach, storytelling strategist and edtech advisor, draws out their invaluable insights on leadership, culture-building, transformation, and student & educator success.

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Mark Miller is a business leader, best-selling author, and communicator. He began writing almost twenty years ago, and with over one million books in print in more than twenty-five languages, Mark’s global impact continues to grow. Connect with him:

Ross Romano is a co-founder of the Be Podcast Network and CEO of September Strategies, a consulting firm that helps organizations and high-performing leaders in the K-12 education


Learn more about today's sponsors, Playworks, IXL, and Renaissance Learning:

As a global leader in education technology operating in more than 110 countries, Renaissance is committed to providing educators with insights and resources to accelerate growth and help all students build a strong foundation for success. We believe that technology can unlock a more effective learning experience, ensure that students get the personalized teaching they need to thrive, and help educators and administrators to truly, fully, See Every Student. Learn more at renaissance.com.

We’re proud to be sponsored by Playworks, a 501(c)3 nonprofit organization with evidence-based practices that help schools improve the health and well-being of children by increasing opportunities for physical activity and safe, meaningful play.


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