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12. Small Business, Big CX Impact with Women in CX Founder, Clare Muscutt
Description
I am excited to have Clare Muscutt, a seasoned business coach, author, and speaker with over 20 years of experience in leadership roles, as our guest in episode 12. She's also the founder of women in CX, an all-female startup team that created the first online community for women in customer experience.
In this episode, we'll dive into the world of CX and explore the importance of delivering exceptional customer experience for your business to succeed. Clare will be sharing her valuable insights, and we'll be discussing her experience as a solopreneur and the challenges of CX delivery when running a business.
We'll also be exploring the benefits of consistently delivering great CX, and the most common mistakes small business owners make when it comes to CX. To top it off, we'll be discovering ways to gain more insight into CX and how to make it a strategic asset for businesses.
Enhance your listening experience with our detailed show notes, featuring additional insights and takeaways from this episode: https://www.deirdremartin.ie/blog/delivering-exceptional-customer-experience-for-business-success