Episode Details

In this episode with Ric Scicchitano, we discuss:

• How to organize your thoughts if you're not a liner thinker with mind mapping and list building.
• Leaning into your best skills.
• Being true to who you are.
• listening to the consumer and the guest.
• How culinary arts isn't driven by marketing; it's driven by human instinct and emotions.
• How you should pay attention to those who are successful over listening to the marketers.
• Knowing where you are strong, and surrounding yourself with people who are strong where you're weak.
• Don't focus on improving weaknesses; focus on improving strengths.
• How you should do some research before blindly giving a project to someone. At least have a slight clue.

Ric Scicchitano is a Restaurant Executive with a core philosophy that "Better Food Wins Every Time!" A forward-looking brand leader with experience spanning Operations, Marketing, Design & Development, Food Manufacturing and Supply Chain. Over the past 25 years, Scicchitano has worked with growth orientated organizations such as Which Wich Superior Sandwiches and Corner Bakery Cafe. Today Scicchitano serves as Managing Partner at Food & Drink Resources.

Show notes… Favorite Success Quote or Mantra.

"Better food wins all the time."

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Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Ability to understand the big picture quickly and to connect the dots.
2. What is your biggest weakness?
   • Not the best taster.
3. What's one question you ask or thing you look for during an interview?
   • Are they smiling and looking you in the eye?
4. What's a current challenge?
   • Helping people stay true to who they are.
5. Share one code of conduct or behavior you teach your team.
   • Listen; don't wait to talk.
6. What is one uncommon standard of service you teach your staff?
   • Smile more.
7. What's one book we must read to become a better person or restaurant owner? GET THIS BOOK FOR FREE AT AUDIBLE.COM
   • Lincoln on Leadership: Lincoln on Leadership: Executive Strategies for Tough Times
   • Blink: The Power of Thinking Without Thinking
8. Share an online resource or tool.
   • Amazon Prime
   • Aqua-Calc.com
9. What's one piece of technology you've adopted in your restaurant and how has it influence operations?
   • Disposable timer.
10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    1. It is not about building a business. It is about being real and true to who you are.
    2. No regrets.
    3. Be nice to animals.

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