Episode Details

Former audio engineer, radio personality, and insurance claims adjuster, Jody Bailey Newman took a stab at the food an beverage industry with husband, Steve Newmen, in 2009 with their unique concept, The Friendly Spot. 10 years later, Jody is a leading craft beer entrepreneur and Chief Friend behind The Friendly Spot Ice House, B&D Ice House Hills and Dales Ice House. In addition, Jody often mentors future small business owners and female business owners through Launch SA, and as an SA2020 Ambassador.

Show notes… Favorite success quote or mantra:

"Have faith. Dive in."

In today's episode with Jody Bailey Newman, we discuss:

• Just diving into what scares you.
• What made San Antonio a city of opportunity.
• The role freedom has on happiness and the state of one existence.
• The importance of having an operating agreement.
• Doing what gives you peace.
• Not getting caught up in the past.
• Why Jody has chosen not to fire people who have stolen from her in the past.
• How to stay true to who you are.
• Making decisions that are not just best for your business, but other businesses in your community.

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Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Will try anything twice.
2. What is your biggest weakness?
   • People taking advantage of her good nature.
3. What's one question you ask or thing you look for during an interview?
   • Hiring the wrong people.
4. What's a current challenge? How are you dealing with it?
   • Getting her children to say, "You're good, solid, Mom."
5. Share one code of conduct or behavior you teach your team.
   • Jody encourages her people to look up and open their eyes.
6. What is one uncommon standard of service you teach your staff?
   • No questions asked, "tap out" policy.
7. What's one book we must read to become a better person or restaurant owner? GET THIS BOOK FOR FREE AT AUDIBLE.COM
   • Good Night Stories for Rebel Girls
   • You can learn just as much from good people as you can from good books
8. What's the one thing