Episode Details

Links

• #AWSWishList
• @AWSWishList Account
• Follow Pete + Jesse on Twitter

Transcript
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Pete: Hello and welcome to AWS Morning Brief. I am Pete Cheslock. I'm joined yet again with Jesse DeRose. We are also excited to re-invite recurring guest for number two, Amy Negrette. Say hello, Amy.

Amy: Hello.

Pete: So, we are here. This is Christmas. Or should I say Christmahanukwanza. 

Jesse: So, close. That works. 

Pete: So, close. But it's the Christmahanukwanza episode—Hanu—hanukwanza—

Jesse: Christmashanukwanzika. 

Pete: And if you thought Hanukkah was spelled a bunch of different ways, Christmahanukwanza is spelled a lot of different ways. And we are here to talk about the #amazonwishlist, which is honestly one of my favorite hashtags to follow on Twitter—#awswishlist. It is pretty popular, it's heavily used.

Jesse: It was actually so heavily used that they made a specific @awswishlist account, basically, specifically to follow a lot of these hashtags, and to re-highlight a lot of these hashtags, especially when some of the wishes are actually fulfilled. 

Pete: Yeah, I think it's a great thing, and if I was an Amazon product manager, I would love this too because just talk about making my job a lot easier, I guess. 

Jesse: One thing that I do want to call out, I was looking through a number of the tweets going around for the hashtag#awswishlist, and I noticed that there was some of the responses from AWS folks, which one I'd love to say thank you, AWS for actually taking this seriously and actually responding to folks in conversation on Twitter for these wishlist items. There was one that I found where the person directed the original poster to an AWS support page, which was basically AWS’s, like, ‘Contact Us’ page. And the Contact Us page basically said, “Hey, if you have some questions, here's what you should do. I have some questions that could help improve an AWS product or service, how can I send feedback to AWS?” And all the answers were, “Click the feedback button on the page that you're on, either in the AWS console or the AWS documentation, or contact AWS support directly.” So, close—

Pete: Did you just tell me to go F myself there, Jesse? [laugh].

Jesse: [laugh]. I didn't maybe say it in so many words, but I think I did.

Amy: I absolutely love it when a support page says, “Maybe you should just do it yourself.” And I'm like, “Well if I did, I probably wouldn't have been here in the first place.”

Pete: Exactly. So, what we decided to do, what we thought would b