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How Amazon has ruthlessly removed friction to encourage customers to come back for more

How Amazon has ruthlessly removed friction to encourage customers to come back for more

Season 1 Episode 6 Published 3 years, 4 months ago
Description

 Amazon has revolutionized e-commerce, and this episode dives into the behavioral science behind their success.  From one-click purchasing to Amazon Prime - discover how these features rooted in behavioral science keep customers coming back for more. 

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