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Patient Retention is the Key to Growth
Description
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Bulletproof Dental Practice Podcast Episode 185
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
New patients are VERY important, but almost more important is focusing on KEEPING Patients. Here are 7 ways to ensure your patients stay:
1) The Post-Op Call
2) Your Level of Communication - MAKE IT EASY!
3) What would CARVANA Do? Increase the Patient Experience
4) Be the Uber/Amazon of Dentistry
5) Be Efficient with Your Patients' Time
6) Creating a Safe Environment in a Covid World
7) Stand for Something & Have Patients That Align with Your Values
References:
Tweetables
New patients are not the only metrics we should be focusing on. Dr. Peter Boulden
Be worthy to be talked about. Dr. Craig Spodak
Time is a thing that we can never get back. Dr. Peter Boulden
Stand for something and have people resonate with your business. Dr. Craig Spodak