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2. Why Customer Matters no matter what with Melissa Moore
Description
Does word of mouth increase sales? How do loyal customers create business longevity? Is the customer really always right?
Melissa Moore, otherwise known as The Retail Advisor, shares her knowledge on all of the above and more on episode 2 of the Master Your Business Podcast.
Lisa launched ‘The Retail Advisor’ consultancy to empower retailers to reach their potential through sales growth, process implementation and excellence in customer experience while ensuring that the customer is at the heart of everything retail stores do.
This episode is packed with practical suggestions and valuable advice for you to bring to your own business or brand, covering everything from human connections to sales and the importance of the customer experience journey.
Enhance your listening experience with our detailed show notes, featuring bonus resources, additional insights and takeaways from this episode: https://www.deirdremartin.ie/blog/customer-experience-matters
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Intro music by JuliusH: https://pixabay.com/music/upbeat-fly-up-to-the-sky-4661/