Episode Details

FULL SHOW NOTES
https://podcast.nz365guy.com/433 

• In this episode, we will be exploring the topic of dynamic 365 sales conversation intelligence with our guest, Royi Ronen, a Principal Data and Applied Science Manager at Microsoft. 
• Royi shares his insights on the current state of artificial intelligence and where we are on the spectrum towards singularity. 
• we dive into the topic of dynamic 365 sales conversation intelligence and how it is being used to enhance sales processes within organizations. 
• Learn about Royi's career journey and how he ended up working for Microsoft. 
• Royi provides practical examples of how his team is using AI to analyze sales conversations and provide valuable insights to sales reps. 
• Discussions on how AI can help manage and grow business opportunities through features such as opportunity scoring and predictive opportunity scoring. 
• the role of conversational intelligence in tracking action items, commitments, and requests made during conversations and how it can help sellers follow through and move opportunities forward. 
• The importance of data-backed explanations and trends in understanding the success of opportunities is emphasized. 
• The possibility of expanding conversational intelligence to include tracking commitments and requests made via email is also discussed. 
• This episode highlights the valuable insights and actions that AI can provide to help sellers succeed in their business endeavours. 

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