Episode Details

When your restaurant isn't working, many owners would look at the menu, wine list, maybe the interior. Omar El Deek instead studied the psychology that underpinned his business, turning a struggling Italian eatery into a tiny powerhouse. We chat about his restaurants - Melbourne's Cosi, Cucinetta and Vaporetto, and Carboni's in Ballarat - and the way he and his partners approach staff training, customer body language and the constant juggling act of costs and pricing.

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Dirty Linen is a food podcast hosted by Australian journalist Dani Valent. A respected restaurant critic and food industry reporter in her home town of Melbourne, Dani is a keen, compassionate observer of restaurants and the people who bring them into being. Whether it’s owners, waiters, dishwashers, chefs or members of ancillary trades from tech to pottery, Dani interviews with compassion, humour and courage. Dirty Linen goes deep, both in conversations with individuals and in investigating pressing issues. 

Dirty Linen is an Australian food podcast produced by the Deep in the Weeds Podcast Network.