Episode Details
Back to EpisodesA Well-Informed Vendor is a Happy One with Fiona Murray and Belinda Riding
Description
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We have Team Fab (Fiona Murray and Belinda Riding) sharing with us on how they use Pitch not just to win listings, but to manage vendors from appraisal to settlement.
• operating as equal partners rather than lead agent and assistant
• using Pitch proposals to win business and continue communication post-signing
• leveraging the calendar as a “source of truth” for all appointments and timelines
• reducing repetitive conversations by centralizing updates in one shared link
• monitoring vendor engagement through proposal opens to trigger timely check-ins
• improving efficiency and accountability between team members
• maintaining strong communication from exchange through settlement
• increasing vendor confidence through visibility, structure, and consistency
A practical example of how digital proposals can evolve into a full vendor management system that improves communication, efficiency, and client experience.
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