Episode Details
Back to Episodes
Joel and Todd talk about snagging and call-backs
Published 3 years, 4 months ago
Description
Joel and Todd talk about how to handle snagging and call-backs. They discuss documenting the work site before you start working, walking customers around the finished job and what kind of guarantees you offer for the finish. Neil Ogilvie, the CEO of the PDA returns to give some advice and explain how the PDA can support their members with these issues