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Power Virtual Agents in the wild with Abhi Rathinavelu
Episode 430
Published 3 years, 2 months ago
Description
FULL SHOW NOTES
https://podcast.nz365guy.com/430
- Abhi Rathinavelu shares his journey to Microsoft and his work with the Power CAT team, specializing in Power Virtual Agents (PVA) for the past two years.
- Find out in this episode all the details on Power Virtual Agents and how they can benefit your business.
- Learn more about Power Virtual Agents and their real-world applications.
- The various ways Power Virtual Agents can be used, including customer service, employee training and onboarding, and more.
- How does PVA help the customers, and how does context awareness work in PVA?
- Check out the role of chatbots in the business world.
- The benefits and uses of chatbots in business.
- What options are available for integration into other data sets the organization has?
- How does AI fit into what you can do with PVA?
- Abhi talks about the differences between public-facing and internal chatbots.
- A discussion about building low-code chatbots with Power Virtual Agents
- How to use the Power Virtual Agents chatbot successfully for Financial Industry?
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith