Episode Details

Taking your practice management to the next level, nurturing your organizational culture, and improving client experiences might require switching your mindset from advisor to CEO.

In this episode, Duncan MacPherson speaks with Kevin Bishopp, Vice President and Performance Coach for the Advisor Consulting Group at First Trust, about the art and science of practice management — including several actionable ideas for financial advisors.

They discuss:

• What stops advisors from dissociating from clients who are not a good fit
• The impact of professional scarcity on advisor branding
• The difference between client service and client experience (and how to balance them)
• The HOW and WHY of nurturing a cohesive organizational culture
• And more

Resources:

• Practice Management Index (PMI)
• “On Competition” by Michael E. Porter

Connect With Duncan:

• Pareto Systems 
• 1.866.593.8020
• Schedule a Call
• Duncan on LinkedIn

Connect With Kevin:

• First Trust
• LinkedIn: Kevin Bishopp
• LinkedIn: First Trust

Promotions:

• The Blue Square Toolkit by Pareto (Start your 14-day free trial today!)
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About Our Guest:

Kevin Bishopp is a Vice President and Performance Coach for the Advisor Consulting Group at First Trust. His focus is the best practices and mission-critical strategies that propel professionals/firms to be truly unique within the industry. His insights into key metrics, resource allocation, team