[[:encoded, "Today we are talking about the 3rd tip to communicate effectively with clients – which is to \nBe Personable.\n\nAlways try to make the initial conversation in person or via phone. Avoid negative first impressions by IM’ing or emailing because the written tone can sometimes be easily misconstrued. Establish a personable, yet professional connection from the first step and effective communication will be much easier. \n\nAvoid using technology you are unfamiliar with - at least initially - when communicating with clients. For arguments sake, it could avoid the frustration of the learning curve that will inevitably show itself to your client in your message. This is also how misspellings, misuse and unintended messages can be avoided. For initial communication with your clients, stick to the technology you know and regularly use. \n\nChoose a method of communication you are comfortable with and that matches the level of your client. While it’s an advantage to be reachable after hours and on weekends, it’s best to establish clear hours of operation. This will help avoid clients calling at 10pm at night and expecting an immediate return call. Whatever times you want to be available for your clients, be sure to clearly convey that information to avoid any communication missteps. \n\nAction Step \nIt is possible to remain professional, yet present yourself in a personable manner. Before you have in-person or telephone conferences with clients, take five minutes to clear your head and focus on the results your client is looking for you to deliver. The conversation is not about you - it’s about them and how you can help them get the results they need to be more successful. Set clear boundaries from the beginning, by providing set hours of operation (unless of course your service happens to be on-call). When meeting clients in-person, give yourself plenty of time to prep your appearance, so you look well-rested, appropriately dressed, and on time, and ready to help them get the end result they are looking for.\n\nIf you get value from these Podcasts, please take a minute to leave me a short review. I would really appreciate it. Let me know if you would like me to talk about certain topics that you feel would be of value to you.\n\nCheck out all the great free high-content training courses, by going to https://www.accountabilitycoach.com/free-articles/free-webinars/.\n\nGo to https://www.accountabilitycoach.com/Achieve.Your.Goals.Free.Gifts.Now/ and get 3 FREE gifts including a special report on 10 Power Tips for Getting Focused, Organized, and Achieving Your Goals Now. Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources, so you can begin achieving your goals in the timeframe you want and have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. \n\nAim for what you want each and every day! \nAnne Bachrach\nThe Accountability Coach™\n\nTo help you stay focused and on track to achieving your goals, check out these other high-value resources.\n- Subscribe to my Accountability Coach iTunes podcast for longer high-value content (https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573) \n- Check out my Blog (https://www.accountabilitycoach.com/blog/) \n- Subscribe to my YouTube channel (https://www.youtube.com/annebachrach)\n\nBusiness professionals and entrepreneurs who utilize Anne Bachrach’s proven business-success systems make more money, work less, and enjoy better work life balance.\n\nAuthor of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, the Work Life Balance Emergency Kit and more. Get your audio copies today."]]
Published on 5 years, 10 months ago
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