[[:encoded, "Today we are talking about the 3rd tip to communicate effectively with clients – which is to Be Personable.\n\nAlways try to make the initial conversation in person or via phone. Avoid negative first impressions by IM’ing or emailing because the written tone can sometimes be easily misconstrued. Establish a personable, yet professional connection from the first step and effective communication will be much easier. \n\nAvoid using technology you are unfamiliar with - at least initially - when communicating with clients. For arguments sake, it could avoid the frustration of the learning curve that will inevitably show itself to your client in your message. This is also how misspellings, misuse and unintended messages can be avoided. For initial communication with your clients, stick to the technology you know and regularly use. \n\nChoose a method of communication you are comfortable with and that matches the level of your client. While it’s an advantage to be reachable after hours and on weekends, it’s best to establish clear hours of operation. This will help avoid clients calling at 10pm at night and expecting an immediate return call. Whatever times you want to be available for your clients, be sure to clearly convey that information to avoid any communication missteps. \n\nAction Step \nIt is possible to remain professional, yet present yourself in a personable manner. Before you have in-person or telephone conferences with clients, take five minutes to clear your head and focus on the results your client is looking for you to deliver. The conversation is not about you - it’s about them and how you can help them get the results they need to be more successful. Set clear boundaries from the beginning, by providing set hours of operation (unless of course your service happens to be on-call). When meeting clients in-person, give yourself plenty of time to prep your appearance, so you look well-rested, appropriately dressed, and on time, and ready to help them get the end result they are looking for.\n\nTune in tomorrow for the 4th tip to communicate effectively with clients. \n\nIf you get value from these Podcasts, please take a minute to leave me a short rating and review. I would really appreciate it and always love to hear from you.\n\nTake advantage of all the complimentary business tips and tools by joining the Free Silver Membership on https://www.accountabilitycoach.com/coaching-store/inner-circle-store/. \n\nWant more from The Accountability Coach™, subscribe to more high-value content by looking for me on https://www.accountabilitycoach.com/my-podcast/ and on most podcast platforms and in most English-speaking countries, or by going to https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573. \n\nSubscribe to my high-value business success tips and resources Blog (https://www.accountabilitycoach.com/blog/) \n\nSubscribe to my YouTube channel with business success principles (https://www.youtube.com/annebachrach)\n\nConnect with me on Linked-In (https://www.linkedin.com/in/annebachrach) \n\nConnect with me on Pinterest (https://pinterest.com/resultsrule/)\n\nConnect with me on Instagram (https://www.instagram.com/annebachrach/)\n\nConnect with me on Facebook (https://www.facebook.com/TheAccountabilityCoach) \n\nGo to https://www.accountabilitycoach.com to check out for yourself how I, as your Accountability Coach™, can help you get and stay focused on you highest payoff activities that put you in the highest probability position to achieve your professional and personal goals, so you can enjoy the kind of business and life you truly want and deserve. \n\nAs an experienced accountability coach and author of 5 books, I help business professionals make more money, work less, and enjoy even better work life balance.\n\nCheck out my proven business accelerator resources by going to https://www.accountabilitycoach.com/coaching-store/. \n \nAim for what you want each and every day! \n
Published on 3 years, 7 months ago
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