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Getting Along: How to Work with Anyone with Amy Gallo

Getting Along: How to Work with Anyone with Amy Gallo

Published 3 years, 8 months ago
Description

Do you work with any difficult people? Research indicates when we deal with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. Amy Gallo joins Kevin to share practical advice about how to deal with challenging relationships. She tells us that although we have more positive and/or neutral interactions in a day, we tend to focus on the negative. We should be more empathetic and come up with different reasons why/what motivates another's behavior. We should also take a step back to see if we are the difficult person. This episode was recorded during Virtual LeaderCon 2022.

Key Points

  • Amy Gallo shares how to have better interactions, even if it is just getting to neutral. 
  • She discusses the "Clean up your side of the street" philosophy. 
  • She shares types of difficult behavior with an emphasis on passive-aggressive behavior.
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