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025 The One On Insurance
Our guest today is Mike Highum, Vice President of McGowan Insurance Group. McGowan is a trusted provider of insurance and risk management products and services across the United States. McGowan Insurance Group just received the AWT Supplier of the Year for 2016. Specialty protection includes Primary and Excess Liability, Pollution Liability, Professional/E&O, Executive Liability, Workers Compensation, Property and Fleet coverages. Complete risk analysis, loss prevention and claims management, as well as consulting services, are also provided. McGowan incorporates a collaborative approach that emphasizes client educational, along with delivering meaningful resources to equip clients with the necessary tools to manage risk.
During the last few weeks I've had multiple people in the water treatment industry asking me questions about insurance, so I thought to bring in the professional. In this episode we're talking about what we should be thinking about when it comes to insurance and liability to protect not only ourselves but also our business.
Why would we talk about insurance on ScalingUP? Scaling UP! is not just water treatment and chemistry. It's about all things that have to come into play for us to have a successful water treatment business. Unfortunately, there's liability out there and we cannot protect ourselves from all liability. That's why we have insurance. As a employee you will think, "If the company does well, I'll do well" or "If I know more about the company and what they have to go through then I can do better job." During this interview, think in this mindset and think how you can be a better water treater tomorrow than you are today, knowing more about your company's liability risk. Insurance is not the sexiest topic however it's something that every business needs to have and it's one of the things, as a business owner, you need to know about.
Can I get continuing education points for my CWT?
That's my number one question! The answer is no, however, "we're working on it" is really the right answer. Based on your interest on getting continuing education points, I did speak to the education committee. The issue is that they don't know how to track it, meaning they don't know how they prove that the listener actually listened to it? I will say that the podcast is a newer format for the education committee and they may not be totally familiar with that. I'm going to ask you to help me help you with this question and the Scaling UP! Nation! can come up with a way that the Certification Committee feels comfortable issuing these points. If you have any ideas, let me know.
On an earlier show you mentioned resin cleaning, how do you do that?
I believe that show was the one I did with Bruce Ketrick and in the intro I spoke on water softeners and did a very brief operational explanation and then I went into some brief trouble shooting. There's not really a simple answer to that, the simplest way to do that is to use some sort of resin cleaning product and put that into the brine tank so that you have that going into every brining cycle and that will help clean up the resin.
To back up even more, what I'm talking about here is iron fouling and if I remember the episode, I was talking about the valance and that sodium has a +1 charge, calcium and magnesium have a +2 charge. The way we get the calcium magnesium off the resin with a +1 charge is that we put so much sodium in there that the resin starts getting rid of the calcium magnesium because we faked it out to think it had a higher charge. If we have iron on the resin with a +3 charge, sodium is not going to go in there and remove the iron that's in that resin hole, so how do we remove it? The resin cleaner should help promote getting some of that iron out, it won't get all of it but it will help with some. My advice is not to wait for the resin to become fouled but to start using that resin to keep that resin cleane
Published on 7 years, 3 months ago