Episode Details

Tapping Into the Power of a Hybrid Workforce

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Bottom line - Some work is just not well-suited for humans, especially when it involves repetitive, rule-based tasks across multiple systems and data sources. On this podcast, Brad Hairston speaks with Pete Koltis, Managing Director at Alvarez & Marsal (A&M), who explains how his firm utilized intelligent automation to more efficiently deliver consulting services to a major client.

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Here's what we talked with Pete about:

* How A&M decided to use automation in the delivery of consulting services to a public sector client

* The internal reaction to the idea of using digital labor in this situation

* The benefits realized from automation and how it drove more automation opportunities

* The specific benefits recognized by A&M's client

* The potential impact of this client success story on future consulting work

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