Episode Details

On this podcast, Brad Hairston speaks with Peter Owsiany, President and CEO of Accerta, who explains how his company is using intelligent automation as a scalable platform for growth.

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Here’s what we talked with Peter about:

* The challenges around dealing with both the government and healthcare sectors at the same time

* The origins of Accerta’s intelligent automation journey

* An example of a core process automated by Accerta

* The importance of a good partner to shaping Accerta’s automation journey

* Measuring automation benefits

* How intelligent automation impacted Accerta’s workforce morale and culture

* The ratio of digital to human workers at Accerta

* Thoughts on the future of healthcare in the public sector

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