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How to Create a Hero Product as an Entry Point | #625
How to Create a Hero Product as an Entry Point | #625

Episode 625

Most ecommerce brands can tell you their best-converting product. Fewer can tell you whether that product is bringing in the right customer.

There's a…

an hour ago

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It's Not Digital, It's Just Retail with Freedom's Paula Mitchell | #624
It's Not Digital, It's Just Retail with Freedom's Paula Mitchell | #624

Episode 624

The whole ecommerce industry is racing to ship faster. Paula Mitchell thinks that's the wrong race.

Paula came to that view the hard way. After buildi…

4 days, 1 hour ago

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How to Go From eCommerce to Physical Retail #623
How to Go From eCommerce to Physical Retail #623

Episode 623

Customer acquisition costs on paid social have been rising for years. The channels that drove efficient growth half a decade ago are harder to justif…

1 week ago

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Why Most Ecommerce Brands Get Fulfilment Wrong with SKUTOPIA's Talea Bader | #622
Why Most Ecommerce Brands Get Fulfilment Wrong with SKUTOPIA's Talea Bader | #622

Episode 622

Talea Bader is the founder of SKUTOPIA, a tech-led fulfillment platform rethinking how e-commerce brands scale their operations. What started from ru…

1 week, 4 days ago

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How to Turn Resale Into a Customer Acquisition Channel | #621
How to Turn Resale Into a Customer Acquisition Channel | #621

Episode 621

The conversation in most ecommerce businesses right now is about which channels to double down on. Meta is getting more expensive. CAC is going up. E…

2 weeks ago

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How Naternal Vitamins Grew to $8M Without Paid Ads for 2 Years | #620
How Naternal Vitamins Grew to $8M Without Paid Ads for 2 Years | #620

Episode 620

Most ecommerce founders start with a product and work backwards to find the customer. Melanie Nolan did the opposite.

As a practising naturopath, she …

2 weeks, 4 days ago

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How to Fix Invisible Conversion Problems | #619
How to Fix Invisible Conversion Problems | #619

Episode 619

Most ecommerce conversion work targets the same moment: the customer who is already close to buying. But the most expensive conversion problems happe…

2 weeks, 6 days ago

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The 80% Problem: How Incu Captures the Customers Who Don’t Buy | #618
The 80% Problem: How Incu Captures the Customers Who Don’t Buy | #618

Episode 618

Shane Lenton, founder of The Wishlist, and Douglas Low, CEO of Incu, are tackling one of retail’s most overlooked problems: what happens after a cust…

3 weeks, 2 days ago

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Lessons in Scarcity and Live Commerce from Australia's Biggest Trading Card Store | #617
Lessons in Scarcity and Live Commerce from Australia's Biggest Trading Card Store | #617

Episode 617

Grayson White, founder of Cherry Collectibles, has built Australia’s leading trading card business by doing something most ecommerce brands overlook:…

3 weeks, 4 days ago

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How to Sell in the Age of Agentic Shopping #616
How to Sell in the Age of Agentic Shopping #616

Episode 616

There’s a lot of noise right now around AI in ecommerce. Agentic commerce. AI checkouts. Bots buying on behalf of customers. It all sounds big. It al…

4 weeks ago

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