Podcast Episodes

Say the Price First: How We Qualify Customers | Make Trades Great Again

Season 12 Episode 404

The estimate doesn't start at the kitchen table. It starts on the first phone call — with the questions.

Eric and Andy lay out the qualifying question…

3 hours ago

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Retail, Rebates & Rewards Cards: How We Actually Buy Materials

Season 12 Episode 403

It's your money — make it work for you.

Eric lets Andy in on the back-pocket tool Midwesterners already know: Menards' 11% rebate. Everything in the s…

1 week ago

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A Race To The Bottom

Season 12 Episode 402

In this episode, Andy and Eric discuss the current state of the boiler industry, competition, market trends, and the impact of technology and pricing…

2 weeks ago

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No Warranty For You!

Season 12 Episode 401

In this episode, Andy and Eric share insights on the realities of installing customer-supplied equipment, the pitfalls of advertising in traditional …

3 weeks ago

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Stop Leaving Money On The Table

Season 11 Episode 400

In this episode, Andy and Eric discuss the importance of service and maintenance in HVAC, plumbing, and equipment installation. They explore how proa…

4 weeks ago

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Hiring Experts from Outside Your Organization

Season 11 Episode 399

Andy shares his experience with boiler maintenance, subcontracting, and the importance of professional startup for complex HVAC systems. We explore t…

1 month, 1 week ago

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Give It The Old College Try

Season 11 Episode 398

This episode explores the diverse paths young people take after high school, including college, trades, and entrepreneurship. We discuss the importan…

1 month, 1 week ago

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Andy's Odd Job

Season 11 Episode 397

In this episode, Andy and Eric explore the fascinating history and ongoing renovation of a 110-year-old bank building in Missoula. They discuss the b…

1 month, 2 weeks ago

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Milwaukee's New Lighting - PIPELINE

Season 11 Episode 396

Milwaukee is expanding the lighting category again in 2026. A couple notable new lights shown this year at PIPELINE are the usb-c rechargeable clip l…

1 month, 3 weeks ago

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Packout at Pipeline with Nick Trawicki

Season 11 Episode 395

Our annual trip to Milwaukee PIPELINE is always great fun. This year we talked all things Packout with product manager Nick Trawicki. 

Packout was fir…

2 months ago

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