Podcast Episodes
Back to SearchZendesk Sell Series Part 1: Zendesk Sell is retiring — here's everything you need to know
Season 1 Episode 13
Zendesk Sell Is Retiring: What Every Business Needs to Know Before 2027
In This Episode
Zendesk has announced that Zendesk Sell will be retired, with t…
an hour ago
You’re Logging the Call. But Are You Capturing the Conversation? with Sabrina da Rocha of CloudTalk
Season 1 Episode 12
In This Episode
Most sales leaders can see that calls are happening. They can count activity, watch deals move and check the pipeline. What is harder …
1 week ago
When the Phone Stops Ringing What Trade Businesses Can Do Right Now to Protect Their Pipeline | Part 2
If your trade business has the job side under control but the sales side still feels scattered, this episode is worth a listen. Fred Schnell is joine…
2 weeks ago
When the Phone Stops Ringing What Trade Businesses Can Do Right Now to Protect Their Pipeline | Part 1
Season 1 Episode 10
In this episode of The Motii Playbook, Fred Schnell speaks with Noam Horenczyk, Principal of Technology Partnerships at Simpro, and Kate Hay, Senior …
3 weeks ago
95% of Support Queries Resolved by AI Customer Service in the Era of AI
Season 1 Episode 9
95% of Support Queries Resolved by AI Customer Service in the Era of AI
In this episode, Fred Schnell hosts Declan Ivory, VP of Customer Support at Fi…
4 weeks ago
Motii Mini: What Nobody Tells You Before You Implement a CRM
Season 1 Episode 8
Motii Mini: What Nobody Tells You Before You Implement a CRM
In this episode, Katie Tassone-Milligan sits down with Motii co-founder and CRM expert Be…
1 month ago
Why Your Business Is Worth Less Than You Think
Season 1 Episode 7
What it Really Takes to Build a Valuable Business: Insights from Graham Morgan
In this episode, Fred Schnell interviews Graham Morgan, Managing Direct…
1 month, 1 week ago
Why Teams Don’t Use the Systems You Pay For
Season 1 Episode 6
Why CRM Implementations Fail and How to Make Them Stick
Implementing a new CRM isn't just a technical change—it's a significant organizational shift t…
1 month, 2 weeks ago
Closing the Loop: Connecting Sales and Operations for Construction & Trade Businesses
Season 1 Episode 5
In this episode, Kyle Rogers and expert guest Kate dive into the common pitfalls and solutions for trades, construction, and service businesses facin…
1 month, 3 weeks ago
Motii Mini: Is a CRM actually right for you?
Season 1 Episode 4
What is a CRM and Do You Actually Need One?
In this episode, we clarify what a Customer Relationship Management (CRM) system truly does, why it's esse…
2 months ago