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Kat Maclennan: The £0 Shop Refit and How to Transform a Charity Shop Without Spending a Fortune
Season 1 Episode 17
In this episode, visual merchandising expert Kat Maclennan shares practical ways to increase sales through better layouts, stronger stock presentatio…
6 hours ago
Lesley Kennedy and Marie Egerton: Creative Recruitment People Strategy in Charity Retail
Season 1 Episode 17
Who's going to run tomorrow's charity shops?
The job market is getting tougher, volunteers are harder to find, and succession planning is becoming a p…
1 week ago
Voices From the Charity Retail Conference 2026: Stronger Together
In this special conference edition of Charity Shop Chat, Charlotte is joined by guest co host Hannah Weet from the Charity Retail Association for a w…
1 week, 6 days ago
CRA Chief Executive Robin Osterley: A Decade of Charity Retail Leadership
Season 1 Episode 16
As Robin Osterley OBE prepares to retire as Chief Executive of the Charity Retail Association, we reflect on a defining chapter in charity retail lea…
2 weeks, 5 days ago
Catriona and Louise: Building a Charity Shop That Puts Community First
Season 1 Episode 15
This week on Charity Shop Chat, we're joined by Catriona from Hope Kitchen and Louise , shop coordinator at Restore, for an inspiring look at what ha…
3 weeks, 5 days ago
Julia Edwards and Anna Pashley: The Charity Retail Conference Everyone Will Be Talking About
Season 1 Episode 14
This week on Charity Shop Chat, we're joined by Julia Edwards and Anna Pashley from the Charity Retail Association for a preview of this year's CRA C…
1 month, 1 week ago
Tacha, Hannah and Gareth: Pay What You Feel Initiative and Community Centred Retail
Season 1 Episode 13
In this episode, Charlotte sits down with Tacha, Hannah, and Gareth from Ethical Boutique and the Safe Foundation in Cardiff, to explore how a charit…
1 month, 3 weeks ago
Jen Graham: Bringing Charity Retail to the Mainstream
Season 1 Episode 12
Jen Graham, known online as Charity Shop Girl, has built one of the most recognisable voices in charity retail. From viral social media content to ap…
1 month, 4 weeks ago
Jen Graham: Bringing Charity Retail to the Mainstream
Season 1 Episode 12
Jen Graham, known online as Charity Shop Girl, has built one of the most recognisable voices in charity retail. From viral social media content to ap…
2 months ago
Jen Graham: The Woman Behind Charity Shop Girl
Season 1 Episode 11
Jen Graham, known online as Charity Shop Girl, has turned a lifelong love of second hand shopping into one of the most recognisable voices in charity…
2 months, 1 week ago