Podcast Episodes
Back to Search364 What Does Your Business Need From You?
Episode 364
Every salon owner learns eventually that to manage a salon business, you first have to manage yourself. It's easy to focus on the team, the standards…
4 hours ago
363 Why the Most Successful Salons Keep it Simple
Episode 363
Most salon owners assume their business feels complicated because it needs to be. But after years inside salons at every level of the market, I've no…
1 week ago
362 The New Rules of Salon Marketing in the Age of AI with Phil Evans
Episode 362
When it comes to marketing, many salon owners pour their time into Instagram, hoping it brings new clients through the door.
My returning guest Phil E…
2 weeks ago
361 Stop Saying "We're Like a Family Here"
Episode 361
Treating your team like family feels warm and caring, but it might be working against your leadership and having a negative impact on the business.
A …
3 weeks ago
360 The Numbers Don't Lie
Episode 360
One of the bigger challenges the salon industry has always faced is getting reliable data. Fortunately, that is changing for the better, and today I …
4 weeks ago
359 Two Salons, One Family, 25 Staff with Billy Ryan and Elle Foreman
Episode 359
Billy Ryan and Elle Foreman own the Tribe Salons group in London and Kent. In this episode, we discuss what it takes to build a successful family sal…
1 month ago
358 Seven Lessons on Education Every Salon Owner Needs to Hear
Episode 358
The way hairdressing education is delivered has changed dramatically since I started in this industry, and it will continue to evolve as new technolo…
1 month, 1 week ago
357 The 4 Disciplines Behind Every Salon Success Story
Episode 357
Most salon owners already know what they should be doing to build salon success. They know they should raise their prices, have the tough conversatio…
1 month, 2 weeks ago
356 Brand Promises, Team Agreements and Difficult Behaviour with Nina Kovner
Episode 356
Every salon owner has dealt with a difficult team member who is brilliant one week and impossible the next, leaving the whole team tiptoeing around t…
1 month, 3 weeks ago
355 Why Your Bank Account Never Matches Your Profit
Episode 355
Most salon owners can rattle off a client's colour formula from three visits ago without blinking, yet ask what their actual profit margin was last y…
2 months ago