Podcast Episodes
Back to SearchThe Number One Thing That Can Make or Break Your Brand
Stop Running the Shift. Start Building the Leader. Download Our FREE Leadership Workbook:
https://get.30percentrule.com/leadership-dl?el=yt93026
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3 hours ago
AI Can’t Fix Your Restaurant’s Biggest Problem (Focus on This Instead)
AI is changing the restaurant industry, but there's one thing it will never replace: the human side of hospitality.
In this talk, Preston Lee, breaks …
2 days, 3 hours ago
How To make Your Brand Actually Impossible to Ignore
Learn how effective brand strategy turns provocative ideas into a loyal community. See why disruption wins customers.
Most brands play it safe, but th…
2 weeks, 1 day ago
Author of Unreasonable Hospitality: Hospitality Training He Didn't Put In The Book (Will Guidara)
Why do great teams fall apart — even when they have talented people, strong systems, and a great product?
It usually comes back to leadership.
In this …
3 weeks, 1 day ago
Service vs. Hospitality: How Chick-fil-A’s Strategy Changes Everything
What separates good customer service from unforgettable hospitality?
In this video, we break down how Chick-fil-A built one of the strongest hospitali…
4 weeks, 1 day ago
How Chick-fil-A & Hillstone Execute Hospitality Training
What do Chick-fil-A and Hillstone understand about hospitality training that most restaurants miss?
In this podcast, we break down how Chick-fil-A and…
1 month ago
10 years of No Bs Hospitality Training in 15 mins
Here's 10 years of hospitality training, leadership lessons, and guest experience strategy in less than 15 minutes!
If you work in a restaurant, bar, …
1 month, 1 week ago
This Mindset Hack Separates Great Restaurant Owners From the Rest
Great restaurant owners don’t ask, “Why can’t we do this?” They ask, “How can we make it work?”
In this podcast, Preston Lee breaks down one of the bi…
1 month, 2 weeks ago
The Secret to Building a Michelin-Star Restaurant Team | Josiah Citrin & Preston Lee
What does it really take to build a restaurant team capable of delivering Michelin-level hospitality?
In this conversation, Michelin-star chef and res…
1 month, 2 weeks ago
How I Increased His Restaurant's Sales OVERNIGHT: My 3-Step Blueprint
Want to know how to increase restaurant sales in 2026—without relying on discounts, gimmicks, or simply trying to get more people through the door?
In…
1 month, 3 weeks ago