Podcast Episodes
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You Can’t Fix Today's Cars With Yesterday’s Rules
The cars have changed. The technology has changed. The repair procedures have changed. So why are so many shops still operating like it’s 1995?
This w…
1 day, 12 hours ago
RSR Feeling Stressed Pod
Owning a repair shop can look pretty damn good from the outside.
The cars are moving. The team is working. The bills are getting paid.
Maybe there is e…
1 week, 1 day ago
The Business Partner You Never Wanted: You Do the Work, They Control the Outcome
Who actually controls whether your collision shop makes money?
You own the building. You pay the technicians. You buy the equipment. You warranty the …
2 weeks, 1 day ago
The Kids In The Hall: The Outcasts Who Keep America Running
What if the kids who never fit the system were exactly the ones built to fix it?
This week on Repair Shop Reckoning, Kevin Brown gets more personal th…
3 weeks, 1 day ago
Mistakes That Nearly Broke Us Became Systems That Saved Us
You can be busy. You can have trucks lined up outside. You can be selling work every single day. And you can still go broke.
This week on Repair Shop …
4 weeks, 1 day ago
Are Your Service Advisors Killing Technician Production?
This week on Repair Shop Reckoning, Kevin and Jason dig into a problem happening in shops everywhere: technicians are being blamed for not producing …
1 month ago
Arming Your Service Advisors For Battle
Customers do not buy brake pads, transmissions, tires, or diagnostics. They buy confidence that their family will be safe, their truck will get them …
1 month, 1 week ago
You Cannot Fix What You Refuse To Measure
Most shop owners think they need more calls, more customers, or more work. But what happens when the phone is already ringing and the opportunities a…
1 month, 2 weeks ago
Don't Send Your Service Advisor Into A Battle Unarmed
Your service advisor may be the gatekeeper of your entire business, but have you actually trained them to protect it?
In Part One of this two-part Rep…
1 month, 3 weeks ago
Adapt or Die: Using AI To Take Control Of Your Shop
Every major shift in business creates two kinds of shop owners. The ones who wait until everyone else has already figured it out. And the ones who ad…
2 months ago