Podcast Episodes
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Can You Afford Agentic AI? Start with One Useful Change
Season 1 Episode 314
You can explore a useful workflow without committing to a complete rebuild. Gary explains how to assess a bounded trial, count the full costs and dis…
10 hours ago
Agentic AI and Your People: Begin with an Honest Conversation
Season 1 Episode 311
Your team may hear a different message when you say productivity. Gary considers honest conversations about changing roles, practical support and how…
1 day, 9 hours ago
When AI Agents Help Carry the Customer Journey Forward
Season 1 Episode 313
A smoother customer journey depends on information travelling with the work. Gary follows an illustrative enquiry-to-onboarding process, with clear o…
2 days, 10 hours ago
The MAP Four Brains: Give AI the Context Your Business Needs
Season 1 Episode 312
Useful AI needs organisational context. Gary introduces the MAP Four Brains—Leadership, Company, MAP Intelligence and Workforce—and explains why revi…
3 days, 10 hours ago
If You Built Your Business Today, What Would You Change?
Season 1 Episode 310
The greatest friction can sit between departments. Gary explores how to review one customer journey with the people doing the work and redesign it ar…
4 days, 10 hours ago
Agentic AI: From Answering Questions to Helping Work Move
Season 1 Episode 309
Agentic AI can help work move beyond a single answer. Gary explains goals, tools, adaptable steps and human oversight through a familiar customer-enq…
1 week, 1 day ago
Help People Grow Without Taking Over
Season 1 Episode 308
When someone asks for help, do you immediately do the work yourself? Gary explores how leaders can listen to another person's thinking, give clear gu…
1 week, 2 days ago
Busy or Moving Forward? Choose One Meaningful Outcome
Season 1 Episode 307
A full day can still leave your most important task untouched. Gary explores how to choose a recognisable outcome, make the first action clear and no…
1 week, 3 days ago
Stop Leaving What Matters to Your Spare Time
Season 1 Episode 306
Who or what keeps waiting until things calm down? Gary invites you to make one realistic arrangement for a person or activity you value, and give it …
1 week, 4 days ago
Build a System You Will Actually Use — The Power of a System Revisited
Season 1 Episode 305
Is your system helping you do the work, or becoming another job? In this newly narrated revisit to episode 287, The Power of a System, Gary develops …
1 week, 5 days ago