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Episode 145: Anxiety to Advantage
Episode 145
Erick and Rich discuss 8bot, Pax8's MSP-ready answer to persistent agents like Meta Muse, as well as strategies MSPs can use to ensure they're runnin…
8 hours ago
Episode 143: Tech Trifecta
Episode 143
Coming to you live from TD SYNNEX's 2026 Inspire conference in Greenville, S.C., Erick and Rich discuss the distributor's both new and old identity a…
1 week, 4 days ago
Bonus Episode: Dark Side, Light Side
In this special bonus episode of MSP Chat, sponsored by Kaseya, Erick and Rich discuss the large ongoing risk posed by deepfakes and other sophistica…
2 weeks, 3 days ago
Episode 142: People, People, People
Episode 142
Coming to you live from the MSP Summit in Orlando, Erick and Rich discuss why Shield Technology Partners views cutting edge AI as a means to empower …
3 weeks ago
Episode 141: Sales Profanity
Episode 141
Erick and Rich explain why MSPs and their clients are far less insured against AI-related damages than they think they are, as well as why “what shou…
4 weeks ago
Episode 140: Working Out
Episode 140
Erick and Rich discuss Flamingo's hybrid flat-rate/token-based pricing scheme for managed services software and whether or not it’s how all MSP vendo…
1 month ago
Episode 139: Smokejumping
Episode 139
Erick and Rich discuss how a new tool from Clairify illustrates why context quality beats context quantity when it comes to AI tools for MSPs and the…
1 month, 1 week ago
Episode 138: Kill the Meeting!
Episode 138
Erick and Rich discuss CORE, a new offering from Integris that combines traditional monitoring and management with AI services, as well as four ways …
1 month, 2 weeks ago
Episode 137: Digital Twins Gone Rogue
Episode 137
Erick and Rich discuss the MSP opportunity in “digital workers” and the potential drawbacks worth considering before diving in, as well as techniques…
1 month, 3 weeks ago