Podcast Episodes
Back to SearchTHE 10-SECOND AUDITION
Episode 70
Episode Title: The 10-Second Audition: Why Customers Drive By Your Store (Episode 70)
Episode Description: Stop me if you’ve done this: You drive past…
2 hours ago
The 5 Levels of C-Store Mastery: From Dive to Arrive
Episode 69
Episode Title: The 5 Levels of C-Store Mastery: From Dive to Arrive
Episode Description: Retail training is broken. It’s passive, boring, and frankly,…
5 days, 15 hours ago
Legal and Regulatory Compliance
Episode 68
Episode 68 Show Notes:
Legal and Regulatory Compliance
Episode Description
In this final episode of the "Drive" series from C-Store Center, host Mike H…
8 months ago
Ensuring Employee and Customer Safety
Episode 67
Episode 67 Show Notes:
Ensuring Employee and Customer Safety
Episode Description
In this crucial episode of "Drive from C-Store Center," host Mike Hern…
8 months, 1 week ago
Emergency Preparedness and Crisis Management
Episode 66
Episode 66 Show Notes:
Emergency Preparedness and Crisis Management
Episode Description
In this crucial episode of "Drive from C-Store Center," host Mi…
8 months, 2 weeks ago
Loss Prevention and Security Measures
Episode 65
DRIVE Podcast - Episode 65 Notes
Episode Title: Loss Prevention and Security Measures
Host: Mike Hernandez
Episode Description: In this profit-protectin…
8 months, 3 weeks ago
Risk Assessment and Identification
Episode 64
DRIVE Podcast - Episode 64 Notes
Episode Title: Risk Assessment and Identification
Host: Mike Hernandez
Episode Description: In this essential episode o…
8 months, 4 weeks ago
Implementing Feedback-Driven Improvements
Episode 63
DRIVE Podcast – Episode 63 Notes
Episode Title: Implementing Feedback-Driven Improvements
Host: Mike Hernandez
Episode Description: In this transformati…
9 months ago
Measuring and Improving Customer Satisfaction
Episode 62
DRIVE Podcast - Episode 62 Notes
Episode Title: Measuring and Improving Customer Satisfaction
Host: Mike Hernandez
Episode Description: In this data-dri…
9 months, 1 week ago
Mastering Customer Complaint Resolution: A District Manager's Guide
Episode 61
DRIVE Podcast - Episode 61 Notes
Episode Title: Mastering Customer Complaint Resolution: A District Manager's Guide
Host: Mike Hernandez
Episode Descrip…
9 months, 2 weeks ago