Podcast Episodes
Back to SearchEP66 Tools for preparing and leading in a crisis, with author Michele Ehrhart
Episode 66
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Crises don’t wait for perfect plans, which is why Michelle Ehrhart’s mantra—practice makes permanent—hits so hard. Michelle, former VP of global communications at FedEx and now CMO at t…
Published on 8 hours ago
EP65 Quick take - UPS plane crash in Louisville, KY, with guest Michele Ehrhart
Episode 65
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A deadly crash at UPS’s Louisville hub put crisis leadership under a microscope—and the first 24 hours told a powerful story about timing, empathy, and restraint. We invited Michele Ehr…
Published on 3 days, 13 hours ago
EP 64 The Mormon church attack - using press conferences to build trust, reassure communities
Episode 64
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The first words after a mass casualty event can steady a community—or shake it further. We break down the opening press conferences following the Grand Blanc, Michigan church attack to …
Published on 1 month, 1 week ago
EP 63 Erica Kirk's Grace Under Fire
Episode 63
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Charlie Kirk built his reputation through campus debates, setting up tents where he'd engage students with his signature challenge: "prove me wrong." When a sniper's bullet ended his li…
Published on 1 month, 2 weeks ago
EP 62 Tracy Nolan VP at Humana shares her experience with crisis and developing new leaders
Episode 62
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What does it take to lead through chaos? Tracy Nolan knows firsthand. This remarkable Fortune 100 executive has repeatedly stepped into roles most would consider overwhelming - from tra…
Published on 2 months, 1 week ago
EP 61 Building Brand Resilience Before Crisis Hits, with Tiffany Muehlbauer
Episode 61
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What happens when crisis hits your business and the only information people can find about you online is that negative event? In our conversation with communications expert Tiffany Mueh…
Published on 3 months, 1 week ago
EP 60 The Hidden Patterns Behind Effective Crisis Communications with Jeff Hahn
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Behind every crisis response lies hidden patterns that determine success or failure. In this illuminating conversation, crisis communications expert Jeff Hahn pulls back the curtain on …
Published on 3 months, 3 weeks ago
EP 59 Which CEO did it better, Round 2 - the Air India plagiarizing scandal
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When does crisis preparation cross the line into inauthentic communication? The recent Air India crash that claimed 270 lives sparked a fascinating controversy when their CEO's statemen…
Published on 3 months, 3 weeks ago
EP 58 Kerrville, Texas July 4 flood - crisis communications review
Episode 58
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A wall of water 40 feet high. Spotty cell service. A holiday weekend. These factors converged to create one of the deadliest flooding disasters in Texas history this July 4th weekend, c…
Published on 3 months, 4 weeks ago
EP 57 Which CEO did it better - American Air or India Air?
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When disaster strikes, every word matters. The recent Air India crash that claimed 270 lives has revealed a fascinating behind-the-scenes look at crisis communications - their CEO's sta…
Published on 4 months, 1 week ago