Podcast Episodes

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Do Dentists Still Need Google Ads?
Do Dentists Still Need Google Ads?

Season 5 Episode 24

Your front desk picks up the phone. It's a vendor asking who handles purchasing. The next call is a patient who's been with you six years and wants t…

1 day, 9 hours ago

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Local Service Ads for Dentists: Are They Still Worth It in 2026?
Local Service Ads for Dentists: Are They Still Worth It in 2026?

Season 5 Episode 23

Google will put a blue verified badge on your ad, park it above every other result on the page, and only charge you when someone actually reaches out…

5 days, 23 hours ago

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Local Service Ads for Dentists: Are They Still Worth It in 2026?
Local Service Ads for Dentists: Are They Still Worth It in 2026?

Season 5 Episode 23

Google will put a blue verified badge on your ad, park it above every other result on the page, and only charge you when someone actually reaches out…

1 week, 1 day ago

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How ChatGPT Is Choosing Local Dentists (And What You Can Actually Influence)
How ChatGPT Is Choosing Local Dentists (And What You Can Actually Influence)

Season 5 Episode 22

Ask ChatGPT for the best dentist in your town and watch what it does. It hedges. It disclaims. It hands back three or four names that everybody alrea…

2 weeks, 1 day ago

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How to Show Up in ChatGPT and AI Search as a Local Dental Practice
How to Show Up in ChatGPT and AI Search as a Local Dental Practice

Season 5 Episode 21

Open ChatGPT, Claude, or Gemini, and ask which dentist near you is worth seeing. If your practice isn't in that short list, it isn't because the mach…

3 weeks, 1 day ago

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The Zero-Click Problem: When Google Answers Before Patients Reach Your Website
The Zero-Click Problem: When Google Answers Before Patients Reach Your Website

Season 5 Episode 20

Visits to your site have dropped, and yet your new patient numbers are steady or climbing. If that combination has you squinting at a dashboard wonde…

4 weeks, 1 day ago

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Gaps in Your Schedule: A Marketing Problem or a Front Desk Problem?
Gaps in Your Schedule: A Marketing Problem or a Front Desk Problem?

Season 5 Episode 19

When there’s a gap in your schedule, the reflex is almost automatic. You phone isn't ringing enough, so it must be the marketing. Sometimes that's ex…

1 month ago

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What Your Front Desk Should Say When a Patient Asks About Insurance
What Your Front Desk Should Say When a Patient Asks About Insurance

Season 5 Episode 18

The phone rings, it's a brand new patient, and about four seconds in. they ask the question that ends more calls than anything else: "Do you take my …

1 month, 1 week ago

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How Much Is Enough? Financial Planning for Dental Practice Owners
How Much Is Enough? Financial Planning for Dental Practice Owners

Season 5 Episode 17

Thomas Dickson took on his first dental clients in 1998, and some of them are still with him. He runs Wealthwide, a financial planning firm in the UK…

1 month, 2 weeks ago

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Why Your Front Desk Is Losing Patients (and How to Fix It)
Why Your Front Desk Is Losing Patients (and How to Fix It)

Season 5 Episode 16

The ad report comes back, and it looks great. Clicks are up, cost-per-lead is down. Then you open next week's schedule, and it has the same gaps it a…

1 month, 2 weeks ago

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