Podcast Episodes

How Lyft’s CEO Got the Company Moving Again

Episode 265

In the winter of 2023, Lyft was facing declining market share and financial pressures. Enter new CEO David Risher, who took the helm amid low morale and limited resources. His challenge: reignite inn…

Published on 10 hours ago

Partnerships Power Highland Electric’s Expanding Fleet of School Buses

Episode 264

How do you scale innovation in a system where critical pieces are out of your control? That is the challenge Highland Electric Fleets faced as it worked to replace diesel school buses with electric v…

Published on 2 weeks ago

Atlassian Anchors Remote Flexibility in Structured Daily Practices

Episode 263

In 2020, Atlassian committed to a fully distributed model, allowing employees to work from anywhere, permanently. While many tech peers later reversed course on remote work, Atlassian optimized its a…

Published on 4 weeks ago

Disrupting the Freezer Aisle: Dr. Bombay Ice Cream

Episode 262

When Happi Co. CEO Sam Rockwell partnered with Snoop Dogg and his son, Cordell Broadus, to launch Dr. Bombay Ice Cream, the team set out to disrupt a stagnant market with innovative flavors and cultu…

Published on 1 month, 1 week ago

Shake Shack’s Digital Playbook: More Tech, Same Hospitality?

Episode 261

Shake Shack started in 2001 as a hot dog cart in New York City’s Madison Square Park. It’s now a global fast-casual restaurant chain renowned for both quality and hospitality. In 2024, following a ra…

Published on 1 month, 3 weeks ago

At Booking.com, Innovation Means Constant Failure (Summer Repeat)

Episode 260

During a busy travel season, digital travel platform Booking.com wanted to try an experiment that would mean changing the site’s landing page. The CEO at the time, Gillian Tans, made the decision to …

Published on 2 months, 1 week ago

Ensuring Boston Ballet Stays Relevant

Episode 259

Ming Min Hui, executive director of Boston Ballet, is unique in her field. As a young, Asian American woman with a Harvard Business School MBA and a background in finance, she has focused her tenure …

Published on 2 months, 3 weeks ago

How Bill Wilson Cofounded Alcoholics Anonymous and Created a Lasting Social Movement

Episode 258

Bill Wilson was an incredibly entrepreneurial young man with tremendous potential. He was also a drunk who had hit rock bottom. Then an epiphany led him to enduring sobriety.

With his personal drive …

Published on 3 months ago

How Keurig Brewed a Return to Growth

Episode 257

Keurig Green Mountain (KGM) created a new category of consumer products, becoming a household name in at-home coffee brewing in North America. But by the early 2010s, the public company had lost mome…

Published on 3 months, 2 weeks ago

Mattel’s Barbie Playbook: Replicating Success Across the Company’s Portfolio

Episode 256

The 2023 movie Barbie and its accompanying marketing blitz incited a worldwide craze. Suddenly Barbie was everywhere, a celebrated icon reinstated at the forefront of cultural conversation.

This flou…

Published on 4 months ago