Podcast Episodes
Back to SearchFive Things That Give The Merchant Processing Industry a Bad Name and How To Fix It | PEP112
Episode 112
Five things that give the merchant processing industry a bad name.
A payment processing statement should never feel like a magic trick, yet too many m…
12 hours ago
The AI Platform Helping Businesses Cut Costs Everywhere: Cost Savings | Bill Kurtzner PEP111
Episode 111
What if your invoices could tell you exactly where you’re overpaying? We talk agentic AI that audits spend, finds hard savings, and even unlocks whol…
1 week, 1 day ago
Merchant of Record vs PayFac: MOR Explained: What Everyone Gets Wrong - Know The Difference | PEP110
Episode 110
“Merchant of record” gets thrown around nonstop, but it changes who owns the customer, the descriptor, and the liability. We break down what it reall…
1 week, 6 days ago
Why Merchants Get MATCH’d After Fraud They Didn’t Cause: Inside the BRAM Fine System | PEP109
Episode 109
Negotiation changes when you have leverage. Our playbook: lock out debits, demand the underlying basis, and force real answers, sometimes by filing a…
1 month ago
The Secret to Merchant Stickiness? Rewards Instead of Rate Cuts with Guest Tuzo Rewards | PEP108
Episode 108
Payment processing often feels like a tax and when every ISO sells the same terminals, the same funding speed, and the same basic promises, the only …
1 month, 1 week ago
Why Processors Freeze Accounts (And How to Avoid It) | How Merchants Survive & Even Thrive | PEP107
Episode 107
Stripe approved the merchant… then froze funds and refunded customers anyway. How do you protect your business when the processor owns the relationsh…
1 month, 3 weeks ago
Dual Pricing Done Right: 2026 Practical Guide To Cash Discount And Surcharging Compliance | PEP106
Episode 106
Surcharging caps. Debit card limits. Fines that flow through banks. If you’ve ever wondered who really profits from card payments, this conversation …
2 months ago
AI Hallucinates a Refund Policy (It Didn't Exist) & The Business Paid: Rogue AI in Payments | PEP105
Episode 105
Software that negotiates prices and completes payments for you sounds convenient until it hallucinates a refund policy.
Software that can shop, negoti…
2 months, 1 week ago
PayFac vs Merchant of Record: The Risk No One Explains | Guest Deana Rich of Infinicept | PEP104
Episode 104
“Merchant of record” sounds easy, until you realize it isn’t a defined term. We break down PayFac vs MOR, why rules exist, and how people accidentall…
2 months, 2 weeks ago
How Dual Pricing and Surcharging Changed ISOs Forever: Payments Now Residuals Risk & Growth | PEP103
Episode 103
A single receipt can change how you see the payments industry. When Naveed from KV Payments notices a 4% card charge at a mechanic shop, it triggers …
2 months, 3 weeks ago