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#184 - Use Context For More Influence with Kristen DeLap of Econify
Episode 198
Ben talks with Kristen DeLap, fractional COO at Econify, to explore how UX'ers can build influence without formal authority. Kristen brings a unique …
6 hours ago
#183 - The Best Ways to Use AI in UX Research with Laura Klein of NN/g
Episode 197
Erin and Ben chat with Laura Klein, Principal Experience Specialist at Nielsen Norman Group, about the practical realities of AI in user research. La…
2 weeks ago
#182 - The Future of Research (In a Moment of Change)
Episode 196
Ben sits down with Basel Fakhoury, CEO and Co-founder of User Interviews, and Baran Erkel, Chief Strategy Officer at UserTesting, for a conversation …
1 month ago
#181 - Why We Need Design Now More Than Ever with Karl Randay of 383
Episode 195
Ben Wiedmaier sits with Karl Randay, Experience Director at 383, to explore how designers can stay relevant in an increasingly automated world. Karl …
1 month, 1 week ago
#180 - What to Fix in '26 with Maria Rosala of NN/g & John Whalen of Brilliant Experience
Episode 194
Ben is joined by Maria Rosala from Nielsen Norman Group and John Whalen from Brilliant Experience to wrap up 2025 and make some predictions for 2026.…
1 month, 3 weeks ago
#179 - The Future of Research Operations with Kate Towsey LIVE
Episode 193
Erin May sits down with Kate Towsey, founder of Cha Cha Club and author of Research That Scales, for Research Ops Appreciation Week. Kate shares insi…
2 months, 1 week ago
#178 - How to Measure What Matters with Lyndsi Lee of Turnitin
Episode 192
Ben talks with Lyndsi Lee, UX Manager at Turnitin, about moving beyond traditional metrics like NPS and CSAT to measure user experiences more effecti…
2 months, 3 weeks ago
#177 - From Informing to Influencing with Shalin Pei & Natalie Golub of Coinbase
Episode 191
Ben is joined by Shalin Pei, Head of Design and Research and Natalie Golub, Head of UXR , both from Coinbase's Base product. Base is part of the cryp…
3 months ago
#176 - Building a Research Program from the Ground Up ft. Microsoft Azure Data
Episode 190
Erin is joined by Samira Jain, Serena Hillman, and Jackie Ianni from Microsoft Azure Data to discuss how they built the Swift Research Lab over the p…
3 months, 2 weeks ago
#175 - The Scourge of Wasted Research with Jake Burghardt of Integrating Research
Episode 189
Ben sits down with Jake Burghardt from Integrating Research to discuss his new book Stop Wasting Research and how organizations can maximize the prod…
4 months ago