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Interview: Michael Norton, Harvard Business School professor and author of The Ritual Effect, on how brands turn ordinary consumption into rituals that build emotional connection
Interview: Michael Norton, Harvard Business School professor and author of The Ritual Effect, on how brands turn ordinary consumption into rituals that build emotional connection

Season 1 Episode 130

Harvard professor Michael Norton, author of The Ritual Effect, joins MichaelAaron and Richard to explore why identical actions feel meaningful to one…

15 hours ago

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Why 95% of companies stall on AI, and the behavioral science that fixes it
Why 95% of companies stall on AI, and the behavioral science that fixes it

Season 1 Episode 129

MichaelAaron and Richard unpack a new Behavioral Insights Team report on why most companies fail to get employees using AI, covering how social proof…

1 week ago

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Inside Influence: Live with Dr. Robert Cialdini
Inside Influence: Live with Dr. Robert Cialdini

Season 1 Episode 128

In this special finale to the Inside Influence series, MichaelAaron and Richard are joined by Dr. Robert Cialdini to revisit the principles behind hi…

2 weeks ago

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Inside Influence Part 3: How Cialdini’s Principles of Consistency and Unity Shape Modern Marketing
Inside Influence Part 3: How Cialdini’s Principles of Consistency and Unity Shape Modern Marketing

Season 1 Episode 127

In part three of the Inside Influence series, Richard Shotton and MichaelAaron Flicker explore Cialdini’s principles of commitment, consistency, and …

2 weeks, 5 days ago

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Inside Influence Part 2: How Cialdini’s Principles of Social Proof, Scarcity, and Authority Shape Consumer Behavior
Inside Influence Part 2: How Cialdini’s Principles of Social Proof, Scarcity, and Authority Shape Consumer Behavior

Season 1 Episode 126

In part two of the Inside Influence series, Richard Shotton and MichaelAaron Flicker unpack Cialdini’s principles of social proof, authority, and sca…

3 weeks ago

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Inside Influence Part 1: How Cialdini’s Principles of Reciprocity and Likability Drive Consumer Action
Inside Influence Part 1: How Cialdini’s Principles of Reciprocity and Likability Drive Consumer Action

Season 1 Episode 125

This week, MichaelAaron and Richard kick off their miniseries “Inside Influence” on Robert Cialdini’s classic book Influence. They unpack the princip…

3 weeks, 2 days ago

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How behavioral science reveals what traditional market research misses
How behavioral science reveals what traditional market research misses

Season 1 Episode 124

In this episode, MichaelAaron and Richard challenge some of marketing’s biggest assumptions about consumer research. They explore why people often ca…

4 weeks ago

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Interview: Richard Chataway, author of The Behavior Business, on why every business is in the business of behavior
Interview: Richard Chataway, author of The Behavior Business, on why every business is in the business of behavior

Season 1 Episode 123

In this episode, we speak with Richard Chataway, founder of Communication Science Group and author of The Behaviour Business. Richard reveals how he …

1 month ago

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How AI is influencing marketing and why human judgment still matters
How AI is influencing marketing and why human judgment still matters

Season 1 Episode 122

In this episode, MichaelAaron and Richard explore the intersection of artificial intelligence and behavioral science. They discuss why AI amplifies g…

1 month, 1 week ago

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How e-commerce brands use behavioral science to increase perceived value
How e-commerce brands use behavioral science to increase perceived value

Season 1 Episode 121

In this episode, MichaelAaron and Richard explore how behavioral science can improve e-commerce performance. From why perfect reviews reduce trust to…

1 month, 2 weeks ago

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