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The Four Ways Supplement Subscriptions Die

Episode 157

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Most operators stare at one blended churn number and have no idea what it's actually telling them. I get to see the subscription curv…

1 day ago

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The One Lever That Moves Every Number in Your Supplement Business at Once

Episode 156

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In this episode, I make the case that at scale the offer is the product. Not the powder, not the capsule, the offer is the thing your…

1 week, 1 day ago

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Compliance at Scale Is a Systems Problem, Not a Copy Problem

Episode 155

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At a few hundred thousand a year, compliance is a copy question. Can I say this or not. Once you're doing millions, that question is …

2 weeks, 1 day ago

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The Refund Problem Nobody Talks About

Episode 154

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What Decide Whether a Customer Keeps Your Supplement or Sends It Back?

Your refund rate is a marketing metric wearing a customer servi…

3 weeks, 1 day ago

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Supplement Brand Innovation Models : Five Ways to Win a Crowded Category

Episode 153

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Most supplement founders think innovation means finding a gap nobody's filled. But an empty space in the market is usually empty for …

4 weeks, 1 day ago

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Retention Isn't an Email Problem For Supplement Brands

Episode 152

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Retention isn't an email problem. In supplements it's a full funnel problem, and I'll show you why. In this episode I discuss the pay…

1 month, 1 week ago

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The Next Supplement Wave Pt 7: Pick an Edge or Die in the Middle

Episode 151

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The finale. Six episodes studying the brands winning right now, all pointed at the only question that matters for your business. 

What…

1 month, 2 weeks ago

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The Next Supplement Wave Pt 6: Borrowed Trust vs. Owned Trust: The Needed Playbook

Episode 150

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Most supplement brands borrow their trust. A doctor on the site, someone else's ingredient study, the same certifications every compe…

1 month, 3 weeks ago

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The Next Supplement Wave Pt 5: How Seed Turned One Product Into a Moat

Episode 149

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In this episode, I break down the difference between education that commoditizes you and education that makes you the only reasonable…

2 months ago

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The Next Supplement Wave Pt 4: How Mars Men Hit $100 Million in 18 Months

Episode 148

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The last two brands in this series won on lifestyle, identity, and belief. Soft, cultural, aspirational stuff. This one wins on the t…

2 months, 1 week ago

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