Podcast Episodes
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How Warby Parker is redefining retail and customer experience
Episode 392
From its early beginnings as a digitally native disruptor to becoming a household name in eyewear, Warby Parker has consistently challenged conventions in retail. Sandy Gilsenan, Warby Parker’s chief…
Published on 9 hours ago
AI, skills-first hiring, and the next era of retail jobs
Episode 391
Organizational success in retail ultimately comes down to people — finding the right talent, nurturing their growth and preparing them for the future. In this episode of Retail Gets Real, Walmart’s f…
Published on 2 weeks ago
How retailers can stay resilient against cyberattacks
Episode 390
Cybersecurity has moved far beyond being just a technical issue — it is now a core business priority that directly impacts customer trust, operational resilience and the bottom line. We sit down with…
Published on 3 weeks, 5 days ago
389. Purpose-driven retail: Stories of impact from leading brands
Episode 389
Purpose-driven retail is more than a trend — it’s reshaping industries, inspiring innovation and delivering tangible benefits to people and the planet. In this special compilation episode, Retail Get…
Published on 1 month, 1 week ago
Replay: How Pinterest wins with personalized content
Episode 388
Consumers turn to Pinterest for inspiration on everything from design and fashion to meal prep and so much more. Rachel Hardy, director of consumer product marketing for Pinterest, joins us to share …
Published on 1 month, 3 weeks ago
Behind the data: Insights from NRF’s top economists
Episode 387
As the retail industry continues to evolve, understanding the broader economic landscape has never been more important. On this episode of Retail Gets Real, two of NRF’s top economic minds — Chief Ec…
Published on 2 months, 1 week ago
Inside Starbucks’ commitment to thriving communities
Episode 386
Starbucks may be best known for coffee, but its community impact goes far deeper. In this episode of Retail Gets Real, we’re joined by Kelly Goodejohn, vice president and chief social impact officer …
Published on 2 months, 3 weeks ago
Lessons from a young retail leader
Episode 385
Meet one of the young leaders shaping the future of retail. Robert Davison Long was the 2022 NRF Foundation Next Generation Scholarship top recipient and he is now the team manager for Gucci in Tyson…
Published on 3 months ago
The digital strategy behind Mack Weldon’s growth
Episode 384
The story of Mack Weldon begins with a moment many men know all too well — standing in the underwear aisle, overwhelmed by choice and underwhelmed by experience. In this episode of Retail Gets Real, …
Published on 3 months, 2 weeks ago
Amplifying the voices of small business owners
Episode 383
Small businesses power retail—they make up 98% of retailers in the country. Right now, small companies are grappling with economic and political uncertainty and facing an existential threat from tari…
Published on 4 months ago