Podcast Episodes
Back to Search236: Creating An Elevated Boarding Service No Matter What Kind of Pet Resort You Have
Episode 236
Want to add luxury boarding options but think your space just isn’t built for it? In this episode, Fern sits down with Fred Silber of Pet Therapeutics, who’s created something that could completely c…
Published on 10 hours ago
235: Getting Your Pet Resort’s Accounting and Bookkeeping Right
Episode 235
This week’s episode is all about the one area of your business you really don’t want to mess up—your finances. Fern sits down with Jerry Joshva and Ally Howard from Granite Peak, two experts who are …
Published on 1 week ago
234: How Your Pet Resort Can Become More Resilient
Episode 234
Running a pet resort is never a smooth ride, and in this episode, Fern dives into the art of staying resilient through the rollercoaster. From shifting pet parent expectations to staff struggles and …
Published on 2 weeks ago
233: Are you Ready for Expansion
Episode 233
Thinking about opening another location or leveling up your current facility? In this episode Fern brings on two longtime friends—and industry insiders—from Live Oak Bank to unpack everything you nee…
Published on 3 weeks ago
232: Smarter, Not Busier: How Automation Can Redefine Pet Care
Episode 232
If you think automation is just for tech giants, think again. In this episode, Fern sits down with Irem Metin, Chief Product Officer at Goose, to talk about how smart systems and AI are transforming …
Published on 4 weeks ago
231: Fueling the Front Line: How Staff Energy Shapes Your Entire Pet Resort
Episode 231
Your staff might be showing up—but are they showing up with energy? In this episode, Fern dives into a powerful but often overlooked force in your pet resort: the energy your team brings into the bui…
Published on 1 month ago
230: Creating Unforgettable Service in Your Pet Resort
Episode 230
What if your pet resort delivered the kind of service that made people rave about you—and gladly pay more? In this episode, you’ll learn how to take a page from one of the most iconic service brands …
Published on 1 month, 1 week ago
229: Holiday Hustle: Your December Marketing Game Plan
Episode 229
December isn’t just for hot cocoa and ugly sweaters—it’s actually a powerful month to fine-tune your marketing, max out holiday bookings, and position your pet business for a killer start to the new …
Published on 1 month, 2 weeks ago
228: The Power of Gratitude: Turning Thankfulness into a Business Strategy
Episode 228
Ever wonder how something as simple as gratitude could actually boost your business? In this episode, Fern breaks down how appreciation isn’t just a feel-good emotion—it’s a strategic tool that can s…
Published on 1 month, 3 weeks ago
227: Importance of Consistency In Your Pet Resort
Episode 227
What if the secret to finally leveling up your pet business wasn’t some new hack or tool, but something a lot simpler—and often overlooked? In this episode of the Overdog Podcast, Fern dives into the…
Published on 2 months ago