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The Takeaway: The $72,000 Hiding in Your Restaurant
Season 1 Episode 47
What if your next $72,000 is already sitting on your guest list?
Chasing new faces feels like growth. The faster money is in the people who already kn…
2 days, 8 hours ago
Justin Devillier: Stop Fixing What's Already Broken
Season 15 Episode 233
What if the standard you are most proud of is the thing holding your restaurant back?
Justin Devillier has run La Petite Grocery in New Orleans for tw…
5 days, 8 hours ago
The Takeaway: You're Selling the Wrong Thing
Season 1 Episode 46
What if the most profitable business in your restaurant is the one you only take when the phone rings?
Most operators pour everything into the dining …
1 week, 2 days ago
Sava Farah: Value Pricing Is Killing Your Restaurant
Season 15 Episode 232
What if the reason you can't make payroll is that you're still trying to compete on value?
Sava Farah fled communist Albania at five, landed in the Br…
1 week, 5 days ago
The Takeaway: How Guests Decide Where to Eat
Season 1 Episode 45
What if your website is costing you first-time guests before they ever walk in?
The people on your homepage are shoppers. Most of them have never been…
2 weeks, 2 days ago
Ed Harris: Great Food Won’t Save Your Business
Season 15 Episode 231
What if the reason nobody is walking through your door has nothing to do with what's on the plate?
Ed Harris won Chopped, spent five years at Buddakan…
2 weeks, 5 days ago
The Takeaway: Build a Club, Not a Loyalty Program
Season 1 Episode 44
What if your loyalty program is the reason your guests feel nothing?
Punch cards and points reward a transaction. Guests want to belong to something, …
3 weeks, 2 days ago
Brianna Keefe: Stay In The Weeds Longer Than You Want
Season 15 Episode 230
What if you have to go deeper into the day to day before you can ever get out of it?
Brianna Keefe spent her entire first year inside one store, open …
3 weeks, 5 days ago
The Takeaway: Nobody Ever Wished They Paid Less
Season 1 Episode 43
What if the guest you're pricing around doesn't exist?
Across tens of thousands of guest reviews, nobody has ever complained about paying too little. …
1 month ago
Ami Kassar: You Gave Away Equity for Nothing
Season 15 Episode 229
What if the reason you gave away a piece of your restaurant is a myth you never bothered to test?
Most operators believe banks will not touch a restau…
1 month ago